Emergency Core Router Replacement Notification
- Author：Moon
- Category：Maintenance notice
- Release Time：2024-06-21
Dear Valued Customer,
Due to network interruptions in the Hong Kong area over the past three days, a thorough inspection has revealed a hardware fault in the core router. Despite our efforts, the issue remains unresolved. Therefore, we will be conducting an emergency replacement of the core router. The details are as follows:
Location: Hong Kong
Date: June 22, 202
Time: 11:00 AM HKT
Duration: Estimated 15 minutes
Reason: Over the past three days, there have been network interruptions in Hong Kong. Upon
inspection, we found a hardware fault in the core router that could not be fully resolved, necessitating an immediate replacement.
We apologize for any inconvenience this may cause and appreciate your understanding and support. If you have any questions, please do not hesitate to contact our customer service team.
Thankyou.
IDGlobal & CTG Server
June 21, 2024